Legal
Accessibility statement
We want everyone who runs a business to be able to use TaxUnderstood, including people who use a screen reader, keyboard, voice control, magnification or a translated version of the site.
1. What we aim for
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA on the website at taxunderstood.co.uk. You should be able to:
- zoom up to 400% without text spilling off the screen
- use the whole site with a keyboard, with a visible focus outline
- use the site with a screen reader (VoiceOver, NVDA, TalkBack)
- read the site in another language using the language button
2. How accessible the site is
We think the site is partially compliant with WCAG 2.2 AA while we finish testing. On 22 October 2026 we ran automated checks (axe-core, WCAG 2.2 AA rules) on the home page, tools, grants library, news, account, forum, calendar and legal pages, and fixed what they found: low colour contrast on some labels and counts, a language button whose spoken name didn't match its visible text, and a link that was too small to tap easily.
Automated checks find only part of the problems. A full manual test with a keyboard and screen readers is planned, and we'll update this page with the results.
3. Things we know could be better
- Reports and some tool answers are written by AI. They use headings and lists, but long reports can be hard to navigate with a screen reader. Use the headings to jump between sections.
- Some news headlines and images come from other publishers. We can't always provide good descriptions of their pictures.
- Translated pages are produced automatically and may contain mistakes.
4. The phone app
Our iPhone and Android app supports the phone's text size settings, VoiceOver and TalkBack. If anything in the app doesn't work for you, please tell us.
5. Tell us about a problem
If you can't use part of TaxUnderstood, or you need information in a different format, email hello@taxunderstood.co.uk. Tell us the page and what went wrong. We'll reply within 5 working days.
6. Who we are
TaxUnderstood is run by Micreations Ltd, a company registered in England and Wales (company number 16797696), registered office 3rd Floor, 86-90 Paul Street, London EC2A 4NE.